HPE StorageWorks 4400 Scalable NAS for Windows File Services disk array

e: The HP StorageWorks 4400 Scalable NAS File Services comes with a 3-year HP’s Global Limitedand Technical Support, which includes 3-year 9x5 hardware support, with next business day (NBD) response. Theand support features of HP Online Business Support Center and IT Resource Center, Remote Support, Technical Phone Support, Customer Self Repair, Software Limitedand On-siteService.

The HP 4400 Scalable NAS File Services is enabled for Customer Self Repair for many of the replaceable parts and Customer Self Update for XCS firmware updates. Customers who purchase an HP Support Agreement have the option to perform Customer Self Repair/Update or receive on-site support.

HP softwareHP warrants only that the Software media will be free of physical defects for a period of ninety (90) days from delivery.

The following warranty upgrade options are available by purchasing one of our HP Care Pack Services:
- Response - Upgrade your onsite next business day warranty to same day 4-hours
- Coverage - Extend hours of coverage from 5 days x 9 hours to 7 days x 24 hours
- Duration - Select duration of coverage for a minimum period of 1 year or multiple years

For more information on these upgrade options, please refer to the following link:
/services/storage_carepacks

The HP 4400 Scalable NAS File Services includes Installation and Startup (I&S). Though the HP 4400 Scalable NAS File Services is highly pre-configured at the factory, the I&S Service provides final onsite configuration and general product orientation. For more complex environments additional services are available. HP recommends the purchase of the following additional service for the portion of your product:

• HP Data Replication Solution Services—Continuous
Access EVA for continuous access configurations

For more information please contact your HP representative or visit: http:///go/factoryexpress

For more information about HP's Global Limited Warranty and Technical Support, visit:
http://h18006.www1/products/storageworks/warranty.html