- Brand : HP
- Product name : 3 year Active Care Hardware Support
- Product code : U08SJE
- Category : Warranty & Support Extensions ✚
- Data-sheet quality : created/standardized by Icecat
- Product views : 119659
- Info modified on : 02 Sep 2024 17:47:01
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Long product name HP 3 year Active Care Hardware Support
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3 year Active Care Hardware Support
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HP 3 year Active Care Hardware Support
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HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.[1,2] With remote technical support, predictive device health analytics, and remediation services, HP Active Care keeps employees up and running in the office or on the go. This service must be purchased with a NBD Onsite Support Care Pack to be activated.
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Short summary description HP 3 year Active Care Hardware Support
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HP 3 year Active Care Hardware Support, Active Care, Remote, In warranty, Standard workdays - 9 hours, 3 years, Next available agent
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Long summary description HP 3 year Active Care Hardware Support
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HP 3 year Active Care Hardware Support. Support type: Active Care, Place of service: Remote, Warranty coverage: In warranty
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Fast response timesOptimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee’s HP device, IT can more quickly identify needed repairs and make replacements.
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Quick resolutionsHelp reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.
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High device uptimeGet fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.
Supplier features | |
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Support type | Active Care |
Place of service | Remote |
Warranty coverage | In warranty |
Coverage details | Standard workdays - 9 hours |
Duration | 3 years |
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Response time | Next available agent |
Service method | Predictive Support |
Care Pack type | Electronic |
Coverage period | 36 month(s) |
Warranty type | S |
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