DELL 1Y Coll&Rtn to 4Y Basic Onsite 4 year(s)

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  • Brand : DELL
  • Product name : Upgrade from 1Y Collect & Return to 4Y Basic Onsite
  • Product code : VD3M3_1CR4OS
  • Category : Warranty & Support Extensions
  • Data-sheet quality : created/standardized by Icecat
  • Product views : 187217
  • Info modified on : 22 Jul 2024 11:14:11
  • Bullet Points DELL 1Y Coll&Rtn to 4Y Basic Onsite 4 year(s) :
    • - Covers repair or replacement for hardware issues onlyOnsite support after scripted remote diagnosis
    • - Business Hours only phone support (not including support for Software related issues)
  • Long product name DELL 1Y Coll&Rtn to 4Y Basic Onsite 4 year(s) :

    Upgrade from 1Y Collect & Return to 4Y Basic Onsite

  • DELL 1Y Coll&Rtn to 4Y Basic Onsite 4 year(s) :

    Dell’s base warranty covers repair or replacement for manufacturing defects only and does not include support for software-related issues. Basic service provides telephone (online chat (where available) and e-mail) hardware troubleshooting during local business hours, excluding local national holidays. During the telephone-based troubleshooting, the Dell Technician will determine if an onsite service technician is required.
    Dell recommends ProSupport for PCs - your customers need more than a basic warranty service to keep their employees happy and productive. ProSupport Suite for PCs combines 24x7 (including holidays) non-scripted direct access to in-region IT experts and Next Business Day onsite reapirs. AI-driven, intelligent support that allows businesses to stay ahead of IT issues and employee frustration. 

    *Response times may vary by country and location. Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.

  • Short summary description DELL 1Y Coll&Rtn to 4Y Basic Onsite 4 year(s) :

    DELL 1Y Coll&Rtn to 4Y Basic Onsite, 4 year(s), 8x5

  • Long summary description DELL 1Y Coll&Rtn to 4Y Basic Onsite 4 year(s) :

    DELL 1Y Coll&Rtn to 4Y Basic Onsite. Number of years: 4 year(s), Service time (hours x days): 8x5

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Specs
Features
Service type Basic Onsite
Service included Parts and Labour
Service time (hours x days) 8x5
Number of years 4 year(s)

Features
Phone support
Web support
Troubleshooting
Parts replacement
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